Mark and his team did a wonderful job for us. We had gone to one of the big box stores and they let us down by not showing up. We were on a tight time line and when my wife went to the store Mark was great and said how can we help. He followed her home to measure and two day later the carpet was installed. Yes the crew that installed was a contract crew but they were top notch. We could not ask for better service than we received. They were on top of things and Jackie notified us as things progressed. They are above 5 star for us.